Canal Fuel Co. FAQs
Find the answers to your questions about the residential and commercial fuels we deliver, our HVAC services, and more. Canal Fuel proudly serves Cape Cod and the South Shore.
General FAQ
Do you serve my community?
We serve Cape Cod and the South Shore. Please refer to our service area map to see if we serve your community.
Do you offer emergency service?
Yes! If your heating system won’t start or your tank is out of fuel, give us a call at (508) 888-1469, and we’ll send someone out within one day to get the heat back on in your home.
Heating Oil Delivery FAQs
What is heating oil?
Heating oil, known as oil, fuel oil, home heating oil, and HHO, is a low-viscosity liquid petroleum fuel product that is refined and used as a heat source.
Is home heating oil safe?
Yes, heating oil is a safe and nonexplosive fuel source. It is fire-resistant because of its high flash point of 140 degrees Fahrenheit. It also produces visible warning signs, like smoke, if a heating system malfunction were to occur, meaning oil users can benefit from home security.
How do you read an oil tank gauge?
Read a tank gauge just like your car’s gas gauge: Full, ¾, ½, ¼, and Empty. You can find the small circular glass or plastic gauge on the top or side of your oil tank. Be sure to check it frequently and place an oil order before the bottom of your gauge reaches the ¼ marker.
When should I refill my tank with heating oil?
If you’re not enrolled in our automatic delivery service and you’re monitoring your own levels of home heating oil, please request a delivery when your tank is no lower than ¼ full. If you’d like us to handle your oil tank monitoring, sign up for our automatic delivery option. With this service, we monitor your tank levels and refill your tank automatically when it’s time.
How does the weather affect heating oil usage?
The colder the temperatures are, the more heating oil a furnace or boiler will need to provide warmth. During the dead of winter, you will go through oil more quickly than in the spring or fall. Other factors can also affect heating oil usage, such as personal heating preference, home size, and furnace or boiler efficiency—that’s why it’s so important to frequently check your oil tank gauge.
What appliances can I use with heating oil?
The most common oil-fired appliances are furnaces, boilers, and water heaters.
What are the advantages of using home heating oil?
Heating oil has long been recognized as a safe heating fuel since it is nonexplosive. It’s also affordable, abundant, burns efficiently, and is eco-friendly.
Heating Service FAQs
What types of heating services do you offer?
We offer heating oil heating system installations, as well as maintenance for your heating system, emergency heating service, and heating service plans.
What kinds of heating equipment do you install?
We provide furnace and boiler installations, as well as oil tanks.
Why should I upgrade my heating equipment?
If your heating equipment is 15 years old or is starting to show signs of aging, it might be time to consider an upgrade. High-efficiency oil heating systems can save you as much as 30% per year on fuel costs, as well as savings on repairs and breakdowns.
Do you provide annual tune-ups for heating equipment?
Yes, we do. We service, repair, and maintain oil heating systems of all types.
Why should I schedule an annual tune-up?
Scheduling your heating system tune-up and safety check each year can save you up to 10% on your fuel costs. It can also minimize your risk of a mid-season breakdown and help you avoid costly repairs.
What do your heating equipment service plans include?
We have a comprehensive service plan. To see details about our service plan, please visit our heating oil service plan page.
Commercial Fuel Delivery
Where do you deliver commercial fuels?
We deliver pure, premium diesel to commercial businesses, marinas, and docksides on Cape Cod and the South Shore. We serve marinas from Provincetown to Boston.
What fuels do you deliver?
We deliver on-road, off-road, maritime diesel, and gasoline.
Do you fuel generators?
Count on us as your sole proprietor of diesel fuel for your equipment and generators.